FAQ

Frequently asked questions

Ride Along Chauffeurs is a chauffeured driven company only! All vehicles provided by Ride Along Chauffeurs come with a professional licensed driver who will escort you around in style.

For any Self Hired vehicles please see our partnering company – Melbourne Super Car Garage. Mention Ride Along Chauffeurs for a discount!

When securing your vehicles for any special occasion, Ride Along Chauffeurs Accounts Team will send the client an invoice for tax purposes. To secure the booking the following steps must be taken:

1: A 50% deposit is required on all bookings where the Booking Date is over 14 days away. The 50% deposit is calculated from the total sale price (Car Hire + GST)

If the Booking Date is within 14 days of the invoice date then payment is required in full to secure the booking details.

2: Payment can be made via STRIPE or BSB Transfer

3: Once payment is received a team member from Ride Along Chauffeurs will secure all the booking details exclusively to your booking. They will also be in contact with you to inform you that we have secured these details.

4: The remaining 50% of the invoice price must be paid within 14 days of the Booking Date.

5: Ride Along Chauffeurs does not accept Cash on the Day

6: Ride Along Chauffeurs does not offer cancellations or refunds

Every Wedding is a new and unique experience! Our staff members at Ride Along Chauffeurs understand this and are more than willing to ensure that our Bride and Groom can choose their own hours for each luxury vehicle and can even extend their hours if they need too.

However, typically a wedding consists of the House, the Ceremony, the Photo locations and of course the Reception. This entire process is usually a 5-hour period. We understand that some weddings may not follow this procedure and hence why we cater for all scenarios.

Ride Along Chauffeurs purely focuses on providing luxury transportation at Wedding Services.

All though please contact us to discuss other packages that we offer with some of our partnering companies:

-Desert Station Melbourne

-Event Station Melbourne  

-Forever I Do

– Wedding & Events

-Drumming Events Melbourne

-Zaffet Royale

-Mustangs in BlacK

-Yervant Photography

-Exotic Limos Pty. Ltd

-Harley Escorts Melbourne

-ABIA: Australian Bridal Industry Academy

-Melbourne Wedding & Bridal Expo

-Easy Weddings

-K & S Funerals

-Beyond Blue Foundation

When booking an airport pick up or drop off, one of the first things our team members will ask you for is for your flight number and details. Once we have this recorded Ride Along Chauffeurs makes it our duty to ensure that any delays, cancellations or early flights are tracked via our Online Customer Management Systems.

Don’t worry about stressing to call us to let us know or stressing that we will not pick you up! Ride Along Chauffeurs has it all under control! Your driver will wait for you directly outside your terminal, holding a large sign with your name written on it so that it is easy to locate him!

Once you have landed, collected all your luggage and belongings and have exited Australian Customs. Your professional Chauffeured driver will be waiting for you directly as you walk out of your terminal. He/she will be holding a labelled sign with your name and booking number so that your driver is easy to locate for you!

All our drivers at Ride Along Chauffeurs can speak fluent English. For all of them, it is their first language. If you request a driver that speaks a different language, please request this on your booking form so that our team members can organise this for you! We will work tirelessly to ensure that our drivers and services suit your needs!

At Ride Along Chauffeurs, it is our natural custom to provide services for our loved ones at these tough times. The Directors of Ride Along Chauffeurs are also deeply connected with providing transportation for K & S Funerals in Thornbury, 3071. We are a family owned business and understand the support required for our loved ones at these horrible and difficult times.

At Ride Along Chauffeurs we offer the following services for funerals:

-Hurst Services

-Limousine Services

-Funeral Services

Please contact our staff directly to organise these special services or if you are in need of a dedicated Family Owned Funeral Home who is willing to help anyone in need.